FAQs

Got a question?  You've come to the right place! 

 

How long will my order take to arrive?

Please visit our postage and handling page for up to date timeframes.

What payment options do I have?

We offer Afterpay, Paypal, Visa, Mastercard, Apple pay and Google pay.

Can I return or exchange my item?

Please refer to our Returns & Exchanges page for all of the information.

Why is my bias binding or lining different to the picture on the website?

Sometimes we'll use a different coloured binding or lining to what is pictured on the website.  We'll always use something that coordinates with the garment.  This just means there's an even greater chance that no one else will be wearing the same clothes as you! 

Can I combine my postage?

Absolutely! If you've made more than one order, send us an email with your order numbers and we'll be happy to combine your orders and refund any excess postage charges.  Please note we can only do this if we haven't already packed and sent your order. 

Where are my items made?

The majority of items are made in our little studio in North Brisbane.  Occasionally we find other small brands that we love and want to share with the world, products from these stores may be made elsewhere in Australia.   Materials are sourced locally where possible. 

Can I order a custom combination of style and fabric?

Absolutely, we love seeing your creativity! We have a custom listing option where you can choose a style and fabric, however if what you're chasing isn't there, send us an email through our contact page and we'll be happy to help.

Are the earrings ok for sensitve ears?

All earrings with stud backs use surgical steel earring posts which mean they are perfect for sensitive ears as they won't cause any irritation.  Hooks and hoops are either surgical steel or stainless steel depending on their colour; both are absolutely fine for anyone with sensitive ears.  We also supply comfort earring backs with all dangle earrings which are larger backs, making them super comfortable.